delivery & returns

We have tried to keep the shipping costs as simple as possible. There are 4 different shipping brackets including FREE UK shipping if your are ordering more than £30.

FREE SHIPPING

UK Only

Order Over £30

You will receive your order within 2-3 working days of order confirmation.

STANDARD

2-3 Day Service

£3.50

You will receive your order within 2-3 working days of order confirmation.

EXPRESS

Next Day Dispatch

£5.99

You order will be dispatched the next working day.

e.g. orders placed on Monday will be dispatched on Tuesday on a next day service.

STANDARD EUROPE

5-7 Day Service

£9.50

You will receive your order within 5-7 working days of order confirmation.

If you want more information about delivery for a product that you’ve already ordered, please contact the shipping partner by using the contact link on your shipping confirmation email. If you require further assistance please get in touch with us – we’ll be happy to assist.

 

Very occasionally, unavoidable factors can delay a parcel (for example, bad weather or postal strikes). If this happens either bags wonderfull or our delivery partner will contact you and to agree a revised delivery date. Once your order has been dispatched, we will be in touch again to let you know when to expect delivery.

return & exchange policy

We really hope you are happy with your bags, but if for some reason they are not what you wanted we will be happy to refund or exchange your order.

 

Please contact us at returns@bagswonderfull.com with your order number within 14 days of receiving your order and let us know if you want a refund or exchange. 

 

Then post your goods back to:

Bags Wonderfull Returns

6 Laundry Mews

Herschel Road

London

SE23 1RD

 

The bags must be packed securely and should be in the same condition as when you received them. We recommend using a tracked service as we can not refund bags we don’t receive.

 

Refunds or exchanges will be processed within 5 working days of receiving the returned bags.

 

Unfortunately, some items are non-cancelable and non-refundable:

Anything that’s made to your specific requirements (ie: outside of standard party bags), is personalised or otherwise can’t be resold due to a bespoke element.

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