Last updated: 26.02.2026

1. Who We Are

This website, www.bagswonderfull.com, is operated by:

Bags Wonder Full Ltd
6 Laundry Mews
Herschell Road
London SE23 1RD
United Kingdom

Email: hello@bagswonderfull.com

For the purposes of UK data protection law, Bags Wonder Full Ltd is the Data Controller of your personal data.

2. What Personal Data We Collect

We collect and process the following categories of personal data:

Information You Provide

• Full name

• Billing address

• Delivery address

• Email address

• Telephone number

• Account login details (if you create an account)

• Order history

• Communications sent via email or contact forms

Payment Information

Payments are processed securely via:

• Stripe

• WooPayments

We do not store full card details. Payment providers process payment information securely in accordance with PCI-DSS standards.

Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages viewed and browsing behaviour

• Date and time of access

This may include cookies and similar technologies (see Section 11).

3. How We Use Your Data

We use your personal data to:

• Process and fulfil orders

• Deliver goods and manage returns

• Send order confirmations and delivery updates

• Provide customer support

• Manage your account

• Prevent fraud and maintain website security

• Improve our website and services

• Comply with tax and legal obligations

If you opt in, we may also send marketing communications.

4. Legal Bases for Processing

Under UK GDPR, we rely on:

Contract

To process your order and provide purchased goods.

Legal Obligation

To comply with tax, accounting, and regulatory requirements.

Legitimate Interests

To:

• Improve website functionality

• Prevent fraud

• Maintain system security

• Respond to customer enquiries

We ensure these interests do not override your rights.

Consent

For:

• Marketing emails

• Non-essential cookies

You may withdraw consent at any time.

5. Sharing Your Personal Data

We may share your data with:

• Stripe and WooPayments (payment processing)

• Delivery and courier services

• Krystal (website hosting provider)

• IT and website support providers

• Professional advisers (e.g., accountants)

All third parties process data securely and in accordance with UK GDPR.

We do not sell your personal data.

6. International Transfers

Some service providers (including payment processors) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• UK International Data Transfer Agreements (IDTAs)

• Standard Contractual Clauses

• Transfers to countries with UK adequacy regulations

7. Data Retention

We retain personal data only as long as necessary:

• Order and transaction records: 6 years (for tax purposes)

• Customer communications: up to 3 years

• Marketing data: until you unsubscribe or withdraw consent

• Website analytics data: typically 12–26 months

Data is securely deleted or anonymised when no longer required.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request erasure

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent (where applicable)

To exercise your rights, contact:
hello@bagswonderfull.com

We may request proof of identity before responding.

9. Complaints

If you are unhappy with how we handle your personal data, you may contact:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

We encourage you to contact us first.

10. Data Security

We implement appropriate technical and organisational measures, including:

• SSL encryption

• Secure hosting via Krystal

• Restricted system access

• Secure payment processing via Stripe and WooPayments

However, no system is completely secure.

11. Cookies

Our website uses cookies to:

• Enable essential functionality (e.g., shopping cart)

• Process transactions

• Improve performance

• Analyse website traffic (if analytics are enabled)

Non-essential cookies are used only with your consent via our cookie banner.

You can manage cookies through your browser settings.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page with the updated date.