We hope you’ll be really happy with your order, but if you’re not, we want to make it better.
Just email us on returns@bagswonderfull.com with your order reference number within 14 days of receiving your order to arrange a refund or exchange.
If an item is faulty, please email us with your order reference number and photos of the issue and we will arrange a replacement or refund as
Return any unused items in their original packaging, making sure you include your name, telephone number and order reference number.
post your products back to:
Bags Wonderfull Returns
6 Laundry Mews
Herschell Road
London
SE23 1RD
All products must be packed securely to avoid damage and we recommend using a tracked service as we can not refund anything we don’t receive.
Refunds or exchanges will be processed within 5 working days of receiving the return.
Unfortunately, some items are non-returnable and non-refundable:
Anything that’s made to your specific requirements (non-standard party bags or products), personalised or otherwise can’t be resold due to a bespoke element.